Enhancing Operational Efficiency with Unified Communication Solution in a Food Processing Plant in West India

In the dynamic environment of food processing plants, where safety, coordination, and responsiveness are crucial, seamless communication is essential for operational success. A leading food processing facility in West India has chosen PRO ONE Networks to streamline communication across multiple departments, improving efficiency and real-time responsiveness.

The plant implemented the PRO ONE Bravo Plan over a dedicated private Wi-Fi network, ensuring secure, low-latency communication throughout the facility. At the core of this deployment is the MCX ONE Core Edge Server, enabling a powerful and scalable backend to support multiple user profiles and communication needs. The deployment includes a range of devices such as the CONSORT 590P LTE handheld, CONSORT M6 Lite for vehicular communication with the the MCX ONE Mobile—providing users access to full-feature features such as audio/video calling, multimedia messaging, and real-time location sharing. To manage and coordinate communications efficiently, the MCX ONE Dispatcher was deployed as the centralized command interface.

Providing Unified Communication Across Departments

This comprehensive communication ecosystem is used by multiple departments—including electrical, maintenance, operations, and security—to ensure smooth and coordinated workflows. Whether it’s managing breakdowns, coordinating routine maintenance, responding to alerts, or securing the premises, every team is now connected via a single, intuitive platform.

With real-time communication and multi-device compatibility, the plant has seen significant improvements in response time, inter-department collaboration, and overall operational efficiency. The solution’s ability to run over private Wi-Fi adds a layer of flexibility and reliability, reducing dependence on external networks while enhancing coverage across the facility.

"PRO ONE has transformed our communication across departments, improving coordination and response times to keep operations running smoothly." – Head of Plant Operations

The deployment of PRO ONE MCX ONE in this food processing plant has significantly streamlined inter-departmental communication, leading to greater operational efficiency, faster incident response, and enhanced safety. This showcases how PRO ONE 2.0 continues to transform industrial environments through intelligent, connected communication solutions tailored for critical communication needs.

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